Privacy Policy for Tonu’s Shop

Last Updated: 10/11/2025

Tonu’s Shop (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our shop, website, or social media pages, and when you purchase our cosmetic products.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Payment details (no card information stored by us)

  • Social media profile (if you contact us via Facebook, Instagram, or WhatsApp)

1.2 Non-Personal Information

  • Browser type

  • Device information

  • Pages you visit

  • Cookies (if using website)

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Confirm payments

  • Provide customer support

  • Send order updates

  • Improve our services and quality

  • Inform you about new products, offers, and promotions

  • Ensure safety and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with:

  • Delivery partners (to deliver your order)

  • Payment gateways (to process payments securely)

  • Service providers (for website/IT support)

All partners are required to protect your information.

4. Data Security

We take strict steps to protect your data, including:

  • Encrypted communication

  • Secure storage

  • Limited employee access

  • Regular monitoring for security risks

However, no method is 100% secure. We cannot guarantee absolute protection.

5. Your Rights

You have the right to:

  • Access your personal information

  • Request correction

  • Request deletion

  • Withdraw consent

  • Stop receiving promotional messages

To exercise these rights, contact us at:
Phone/WhatsApp: +8801628077082
Email: tonusshop42@gmail.com

6. Cookies Policy (If using website)

We may use cookies to improve your browsing experience.
Cookies help us:

  • Remember your preferences

  • Analyze website usage

  • Personalize content

You may disable cookies from your browser settings.

7. Children’s Privacy

We do not knowingly collect information from children under 13.
If you believe a child has provided information, contact us immediately.

8. Changes to This Privacy Policy

We may update this policy from time to time.
Updated versions will be posted on our website or shop page.

9. Contact Us

If you have questions about this Privacy Policy or need help, contact us:

Tonu’s Shop
Phone/WhatsApp: +8801628077082
Email: tonusshop42@gmail.com
Address: Rampura West Ulon House-45, Dhaka, Bangladesh